Administrator

Location

Northamptonshire

Salary

£28,000 – £30,000 DOE

Sector

Financial Services

Degree Discipline & Classification

UCAS Points

N/A

Job Ref

TGR3116C

About Our Client

Our clients are property professionals established in Northamptonshire. Their services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments. This firm is one of the largest independents letting agents in the UK.

Their credentials, resources and network in the property industry give them a unique position, where they have access to various vendors, applicants, and investors. This gives them sales division considerable advantage and enables them to negotiate sales very efficiently. Moreover, their vast portfolio of managed properties allows them to offer some great buy-to-let opportunities to investors

Roles & Responsibilities

An opportunity for a bright, organised, numerate candidate with excellent communication skills looking for a varied role in a busy office environment.

Specific Tasks

Download and reconcile banking transactions from the previous day which includes PDQ entries, cash, standing orders, BACS payments and cheques.
Cash received in the office should be banked on the same day.
Prepare landlords payments 3 x week (Mon. Wed, Fri). Check that the payments to be made are correct and modify where necessary.
Respond to Landlord and tenant enquiries
Pay Contactors/Utility Bills.
Issue arrears letters – 7, 14 & 21 days, issue section 8 & 21 notices and check on the previous weeks activity to ensure that the outstanding balances are being effectively collected, following up with telephone calls where necessary.
Take rent payments over the phone (Virtual Terminal).
Process new move-ins on a daily basis.
Register the deposits with relevant schemes.
Ensure that all deposit refunds have been returned within prescribed time limits
De-register the deposits.
Rent Protection – Claims and renewals.
Monthly deposit reconciliation.
End of the month bank rec.
Quarterly overseas LL tax return
Monthly Portfolio reports

Skills Required

Essential

Must be able to demonstrate experience in admin, finance, and/or customer services
Experience of data entry preferably in an accounting arena
Good attention to detail
Able to work within clearly defined processes and structures.
IT SKILLS – Excel and Word
Good Communication and ability to handle difficult situations is a must (You will be chasing tenants for arrears and speaking regularly with landlords)

Desirable

Client account management experience or accounts knowledge

Benefits

Support to study role related qualifications
Cash health scheme which are paid the basic level for all staff members and successful completion of probationary period (12 weeks)
Various bonus incentive schemes for hitting targets
£50 per quarter for those that do not take unscheduled leave

HOURS OF WORK: 8:30-5:30 Monday to Friday with 1 hour lunch

HOLIDAY: 20 days plus bank holidays

HEALTH & SAFETY: No current issues to report on site

Please do contact us for more information or visit our Linkedin page.

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